FMQAI Services
FMQAI is a nationally recognized federal, state and private healthcare contractor dedicated
to improving the quality and safety of health care provided to patients. For over 23 years we have delivered
evidence based, innovative and effective healthcare solutions for healthcare providers across the
continuum of care.
RAC (Recovery Audit Contract) Preparedness
FMQAI partners with each individual client to customize a preparedness plan designed to
create effective compliance guidelines while substantiating eligibility of payments. FMQAI's
experience with DRG coding guidelines, medical necessity assessments, unnecessary admissions
and 30-day readmissions enables us to look closely to find the root cause of medical claim
errors.
Through this analysis FMQAI is better able to identify areas in process management, use of
technology, or operational deficiencies which may lend themselves to the increased risk of
errors. The outcome of the analysis is continually presented to the client with proposed
solutions to improve operational efficiency and reduce the occurrence of future medical
errors.
Case Management Assignment Protocol
Is Your Hospital Really Ready for
RAC?
Since 2003, FMQAI has helped hospitals reduce unnecessary Medicare admissions with the
Case Management Assignment Protocol (CMAP). Hospitals with a strong commitment to using
CMAP have been shown to reduce inappropriate inpatient admissions
by 91%.
For more information about CMAP implementation services please email
CMAP@fmqai.com, or call 866-977-CMAP.
Medical Record Review and Abstraction Services
FMQAI offers extensive experience in providing medical record review services that seek to
ensure the care delivered to patients is appropriate, necessary and meets professionally
recognized standards. FMQAI has performed in excess of 100,000 independent
medical record reviews for a variety of settings, including acute inpatient and outpatient
facilities, ambulatory surgery centers, skilled nursing facilities, home health agencies,
physician offices, and managed care organizations. Our broad based experience covers both
fee-for-service and managed care reviews. Whether you are seeking training for your own
staff on case review or wish to employ our services to complete the review or abstraction,
we can assist you.
Health Services Research
The ability to collect data and analyze information has become an absolute necessity
to achieve and maintain quality in the healthcare field. Analytical tools used in healthcare,
such as statistical analysis and mathematical forecasting, and the expertise which
accompanies them are easily transferable to other lines of business. FMQAI is prepared to
share our expertise with you and to provide you with the analytical tools you will need to
succeed.
Performance Measurement and Quality Improvement
FMQAI is Florida's leader in healthcare quality improvement, having implemented more than
80 projects with hospitals, home health agencies, nursing homes, managed care organizations,
chronic dialysis facilities, kidney transplant centers and physicians. We offer consultation
services on quality indicator development, performance measurement, rapid cycle improvement,
planning, implementation, and evaluation of collaborative intervention models, cultural
competence and other strategies to improve healthcare.
Alternative Dispute Resolution
Patients, Providers, and Consumers want satisfaction when they voice their complaint
about service. Alternative dispute resolution offers healthcare providers and other
companies various ways to resolve complaints to everyone involved satisfaction. Samplings
of methods include conciliation conference, facilitation, mediation and Ombudsperson services.